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Vitels is live at app.vitels.in. Set up in about ten minutes, verified in one working day.
Medyzen Vitels

Clinic management software · India

Run your clinic from one screen, even when the internet drops.

(registration, queue, prescription, billing and reports)

Built for single-doctor and small multi-doctor clinics. No licence fee, no pharma data sale, nothing in the product that routes your patients anywhere. Your patients, your records.

Vitels consultation screen: today's queue on the left, prescription pad in the centre

Everything a small clinic runs on, in one product.

  • Registration
  • Token queue
  • Consultation
  • Prescription pad
  • Letterhead print
  • Billing
  • Day book
  • Reports
  • Works offline
  • Hindi and English
  • Multi-doctor
  • CSV export

Why Vitels

Take the repetitive work off the front desk and the doctor.

Vitels records what the clinic already does, once, and makes doing it again fast. It never suggests a diagnosis or a drug.

How it works

See what one shared queue does for a clinic.

(front desk and doctor, on their own screens)

How a visit starts

Every way in, handled the same

Vitels

One screen for the front desk, one for the doctor

Found by phone number. Family of three on one mobile.

Sunita Devi · returning

Front desk

  • Register or find
  • Token queue
  • Families on one number
  • Fee and receipt
  • Day book
  • Offline queue

Doctor

  • Consultation
  • Prescription pad
  • Past visits
  • Letterhead print
  • Reports by doctor
  • Hindi and English
12 modules

Where it lands

Paper the patient takes home, data you keep

  • Prescription on your letterhead
  • A5 receipt, A4 day book
  • Seven CSV files, any time

Every way in, one record

Phone number, walk-in or follow-up: the same patient, the same history, the same family on one number.

Built around your habits

Fees, timings, favourites and templates are set up once per doctor and used on every visit.

Every action on the record

Tokens, prescriptions and receipts are written to the clinic's own record, with an audit trail the admin can read.

Works offline

Keep the clinic moving when the connection does not.

(without a server in the clinic)

Today's queue, each patient's recent history, the drug list and your favourites live on the device. Only new patient registration needs the internet.

₹0

licence fee

~10 min

to set up

1 day

to verify

One visit, start to finish

From the front desk to the prescription in the patient's hand.

Reception and the doctor work on the same queue, in real time, on their own screens.

  1. 1

    Register or find

    Type the phone number. Existing patients and family members appear. New patient takes under a minute.

    Families on one number

  2. 2

    Add to queue

    A daily token is issued. Reception can reorder, mark priority, or hold a place for someone who stepped out.

    Optional 80 mm token slip

  3. 3

    Consult

    The doctor sees the current patient, the last prescription and allergies. Writes, repeats or edits in seconds.

    F4 repeats the last visit

  4. 4

    Print and bill

    Prescription prints on the clinic letterhead. Reception records the fee and prints a receipt.

    A4 or A5, your letterhead

Reports

Reports that answer real questions.

(measured from the day book, not estimated)

Revenue report: collections by day, payment mode and doctor
Patients and collections by day
Split by cash, UPI and card
Counts and revenue per doctor
Follow-up due list

Security and ownership

Every record isolated, every rule written down.

(HIPAA-style thinking, Indian clinic reality)

Clinic-level isolation

Each clinic's records are separated at the database layer. One clinic can never read another's.

No standing staff access

No Medyzen staff member has standing access to patient records. Support access is reason-gated, time-limited and logged.

Your data leaves with you

A clinic admin exports the full clinic data as CSV from the admin screen. No request, no approval, no waiting.

Our rules

What we will never do.

Written into the product requirements, disclosed on the pricing page and in the application. Not a promotional period.

  • 0123456789

    Licence fee, per doctor or per patient

  • 0123456789

    Keystrokes for a repeat visit, printed

  • 0123456789

    CSV files in your export, any time

  • 0123456789

    Languages on every patient notice

  • 01Sell, license or analyse your prescription data for pharma companies
  • 02Show advertising inside the product
  • 03Route your patients to Medyzen or any pharmacy
  • 04Put Medyzen branding, a pharmacy reference or a QR code on a prescription
  • 05Track where a prescription is filled
  • 06Suggest a drug, a dose or a diagnosis
  • 07Handle clinic drug stock or dispensing
  • 08Give Medyzen staff standing access to patient records

Who it is for

One product, three roles.

Each role gets its own screen, its own shortcuts and its own page here.

Consultation screen with history, prescription pad and queue

A prescription pad that keeps up with the consultation.

The last visit and allergies sit beside the pad. Favourites and templates are yours alone. Nothing in the product suggests a drug or a dose.

  • F2 adds a drug, F4 repeats the last prescription
  • Prints on your letterhead, A4 or A5
  • Own queue, fees and timings per doctor
Read the doctors page

Features

Everything a small clinic needs. Nothing it does not.

Keyboard-first prescription pad

F2 adds a drug, F4 repeats the last prescription, Ctrl+Enter saves and prints. A repeat visit is three steps.

F2F4CtrlEnter= a repeat visit, printed

Works when the internet does not

Queue, consultation, prescription print and billing run on the device and sync later.

Prints on your letterhead

A4 or A5, your logo, your registration number. No Medyzen branding on anything the patient takes home.

Patient history at a glance

Last visit and prescription beside the pad. Repeat from any past visit. Several family members on one phone number.

Billing and day book

Fee per doctor, cash, UPI or card, A5 receipt, A4 day book. Saved amounts cannot be edited; mistakes are voided with a reason.

Built for two and three doctor clinics

Own queue, fees, timings, favourites and templates per doctor. Reception sees everyone. Reports split by doctor.

Clinic-level isolation

Each clinic's records are separated at the database layer. No Medyzen staff has standing access to patient records.

No licence fee

No per-doctor or per-patient charge. See the pricing page for how Medyzen makes money, in plain words.

₹0

Hindi and English

Patient notices in Hindi and English. Names and addresses render correctly in Devanagari, online and offline.

नाम

Name

मोबाइल नंबर

Mobile number

पता

Address

पंजीकरण सूचना

Registration notice

Not in Vitels, on purpose: drug interaction warnings, dosage checks, diagnosis suggestions, in-product advertising, and clinic drug stock. Read why.

FAQ

Common questions, clear answers.

Is Vitels really free for clinics?

There is no licence fee, no per-doctor fee and no per-patient fee. Medyzen builds Vitels because clinics that use it become long-term relationships for Medyzen's pharmacy business. Nothing inside the software routes your patients to Medyzen, and your prescription data is never sold or shared.

Does it work when the internet goes down?

Yes. Today's queue, each patient's recent history, the drug list and your favourites are kept on the device. You can call patients, write and print prescriptions and record bills with no connection. Everything syncs when the connection returns. Only new patient registration needs the internet.

Can two or three doctors use it in one clinic?

Yes. Each doctor has their own queue, fees, consultation duration, availability, favourites and templates. Reception sees every doctor's queue. Reports split by doctor.

What do I need to run it?

A browser on the desktop or laptop you already have at the front desk. Doctors can use a tablet. No installation, no server in the clinic. A printer for prescriptions and receipts.

Who can see my patients' records?

Only staff you add to your clinic. Clinics are separated at the database level, so one clinic can never read another's records. No Medyzen staff member has standing access to patient records. If support ever needs to open a record, it is reason-gated, time-limited and written to an access log your clinic admin can read at any time.

Does Vitels suggest drugs or diagnoses?

No. It records your decisions and makes repeating them fast. There is no drug-interaction checking, dosage validation or diagnosis suggestion, and there will not be.

Can I take my data out?

Yes, at any time, with no approval needed. A clinic admin can export the full clinic data as CSV files in a zip from the admin screen.

Is it ABDM-ready?

Not yet. Your clinic's ABDM facility and doctor registration status can be recorded in settings, but nothing is sent to ABDM today. ABHA linking and consent-based record sharing are on the roadmap and not switched on. We do not advertise incentive figures; eligibility under any government scheme depends on your clinic's own registrations and NHA verification.

Set up your clinic in about ten minutes.

Sign in with your mobile number, enter the clinic details, and our team verifies your medical council registration before patient registration switches on. Usually one working day.

No card · No licence fee · Export any time